Awarded
Microsoft Office 365 Roll Out
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Descriptions
The purpose of this requirement is to provide appropriate and experienced resources from a third party supplier to roll out the Office 365 Suite to NHS Wales staff. This requirement has been expedited and escalated by the Covid-19 pandemic as the current working from home arrangements are not sufficient to sustain the volume of staff who now require the ability to work from home.
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
72611000 - Technical computer support services
72261000 - Software support services
72000000 - IT services: consulting, software development, Internet and support
72250000 - System and support services
71356300 - Technical support services
Keywords
IT consulting
system support
web services
network support
cloud services
SLA management
IT outsourcing
tech assistance packages
user inquiry handling
software troubleshooting
help desk support
software development
cybersecurity support
application maintenance
full-cycle IT support
managed systems support
technical user guidance
IT technical help
help desk services
digital transformation
low-level OS support
technical support
infrastructure support
system integration
software customization
IT support framework
user support coverage
bug ticket processing
system optimization services
IT infrastructure management
software crash resolution
hardware-level diagnostics
license management support
infrastructure maintenance
device compatibility resolution
version patching services
end-to-end system services
technical support services
long-term software upkeep
feature request coordination
technical configuration help
operational troubleshooting
critical failure response
advanced system troubleshooting
integrated system operations
reactive and proactive IT services
Workflows
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Details
Notice Type :
