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NHS SBS DIGITAL DICTATION, SPEECH RECOGNITION & OUTSOURCED TRANSCRIPTION SERVICES (SBS10505)
Descriptions
NHS Shared Business Services Limited (NHS SBS) act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework.NHS SBS intends to put in place a Framework Agreement for the provision of Digital Dictation, Speech Recognition & Outsourced Transcription and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations. These include, but are not limited to existing manual transcription services and automated software and hardware based services that are made available by on premise, or cloud based IT solutions to provide these services. The Framework will also cover complimentary ancillary devices, and new services or devices that may become relevant over the lifetime of the Framework Agreement.Our Approved Organisation list can be found on:https://sbs.nhs.uk/proc-framework-agreements-supportWe are committed to working with suppliers who are dedicated to Sustainability and Social Value and there will be a significant weighting on these elements in the tender.
Timeline
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Tender Regions
CPV Codes
32332100 - Dictating machines
48314000 - Voice recognition software package
72261000 - Software support services
32342450 - Voice recorders
72500000 - Computer-related services
48317000 - Word-processing software package
48900000 - Miscellaneous software package and computer systems
79550000 - Typing, word-processing and desktop publishing services
72212314 - Voice recognition software development services
48311000 - Document management software package
32344110 - Voice-logging system
48517000 - IT software package
Keywords
dictating machines
dictaphones
voice recorders
speech recorders
dictation devices
dictation recorders
digital voice recorders
handheld voice recorders
audio note recorders
voice logging systems
call recording systems
radio traffic loggers
telephony recording devices
audio logging equipment
electronic filing system
document archiving software
records management suite
digital document repository
metadata-driven DMS
version control software
compliance document storage
workflow-enabled DMS
enterprise document platform
secure document library
speech-to-text software
voice command engine
dictation transcription tool
ASR software
speaker-independent voice system
hands-free voice interface
call center voice analytics
multilingual speech recognizer
real-time dictation software
conversational AI module
text-editing software
document creation tool
word processor
collaborative writing platform
rich-text editor
mail‑merge software
desktop editor
document formatting suite
writing workflow tool
grammar-checking editor
enterprise IT toolset
system utilities bundle
network management suite
IT service desk software
configuration deployment tool
infrastructure monitoring platform
patch management utility
IT asset inventory
IT workflow engine
systems automation package
software bundle installer
integrated IT solution
diverse application suite
bespoke systems package
multi-purpose software toolkit
turnkey IT system
mixed-license software
cross-platform system bundle
vendor-neutral software pack
contract-based software set
voice recognition
speech-to-text modules
acoustic model tuning
voice command integration
speaker identification
noise-cancellation interface
real-time transcription APIs
language model adaptation
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
IT asset support
system lifecycle administration
technology operations assistance
digital service provisioning
endpoint management
integrated tech solutions
computer utility coordination
on-premise system support
general computing assistance
workstation management
typing services
word-processing services
desktop publishing services
data entry typing
document formatting
DTP services
manuscript preparation
layout design typing
document typing and layout
editorial typing
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
