Closed
Out of Hours Call Handling Services (2020)
Descriptions
L and Q Housing Trust require a service provider to deliver an out of hours customer services contact centre offering for all customer residents who require resolution to an emergency situation. In analysing routes to market L and Q has considered a ....see more
Timeline
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Tender Regions
CPV Codes
79512000 - Call centre
Keywords
CRM calls
inbound/outbound calls
multi-channel support
helpdesk call centre
call handling services
call queue management
telemarketing operations
call centre services
customer contact management
contact centre operations
Workflows
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Details
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Buyer Information
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