Closed

Outsourced IT Support Services

Descriptions

Life Sciences Hub Wales seeks to procure effective Outsourced IT Support Services provision via a suitably qualified and experienced supplier who will be responsible for installing / implementing, supporting, maintaining, monitoring, and managing an IT infrastructure as part of a comprehensive and fit-for-purpose service that:- is easy to manage and administrate;- is collaborative and communicative;- provides service and contract deliverables quickly and efficiently;- proactively adds value through advice and recommendations to ensure that Life Sciences Hub Wales maintains proportionally effective standards in information / cyber security and data management;- proactively and routinely monitors the Life Sciences Hub Wales network;- provides flexibility to Life Sciences Hub Wales with respect to future requirements and business growth;- is cost-effective from the date of Contract award and as Life Sciences Hub Wales grows; and- manages and/or coordinates with related and relevant third-party providers and vendors, as required in each instance.Life Sciences Hub Wales has limited in-house knowledge and expertise relating to IT matters and is therefore reliant on outsourced expertise; the successful Supplier is expected to operate as an extension to the Life Sciences Hub Wales team, providing timely and expert advice via an open and collaborative working arrangement.Full details of the requirement are provided in the Invitation to Tender document.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=138175.The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

Timeline

Published Date :

19th Jan 2024 1 year ago

Deadline :

16th Feb 2024 1 year ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

infrastructure lifecycle control

IT performance supervision

helpdesk coordination

managed support frameworks

service desk implementation

hardware lifecycle tracking

network service routing

computer asset management

centralized IT monitoring

digital workflow control

software-defined network tools

routing algorithm deployment

switch configuration platforms

bandwidth usage monitoring

packet transmission control

IP address management software

connectivity diagnostics systems

access control tools

firewall rule integration

traffic policy enforcement

IT expert consultancy

technical systems advisory

specialist IT services

professional technology support

computer project expertise

tech strategy facilitation

specialized IT assistance

computing profession services

tailored IT solutions

digital professional support

IT support consulting

tech advisory services

systems assistance

computing guidance

technology troubleshooting consultancy

operational support advisory

technical IT consultancy

hybrid support services

professional tech consultation

systems aid

IT support services

technical assistance

system troubleshooting

user support solutions

desktop aid

remote support services

technical incident resolution

client-computer support

computing assistance

network configuration

LAN/WAN setup

data transmission support

network architecture

secure communication infrastructure

connectivity solutions

IP routing services

wireless network deployment

network traffic control

enterprise network integration

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Workflows

Status :

Closed

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors