Closed

Patient Healthcare Communications and Related IT Services Framework

Descriptions

NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Patient Healthcare Communications and Related IT Services.

We are inviting suppliers to participate in a Preliminary Market Engagement exercise via this procurement portal to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process. Please note this engagement is only for information and is not to be scored.

The questions are categorised as below:

Section 1: Supplier Information

Section 2: Lot Interest and Capability

Section 3: Technical Capability & Innovation

Section 4: Commercial & Framework Design

Section 5: General Feedback

Engagement

NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Patient Healthcare Communications and Related IT Services. We are inviting suppliers to participate in a Preliminary Market Engagement exercise via this procurement portal to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process. Please note this engagement is only for information and is not to be scored. The questions are categorised as below: Section 1: Supplier Information Section 2: Lot Interest and Capability Section 3: Technical Capability & Innovation Section 4: Commercial & Framework Design Section 5: General Feedback

Timeline

Published Date :

31st Jul 2025 6 months ago

Deadline :

8th Aug 2025 6 months ago

Contract Start :

2nd Dec 2025

Contract End :

1st Dec 2027

Keywords

UI panel

laptop

PPE

DIA film

H&S consultancy

WLAN system

alarm systems

e mail routing

desktop computer

CRM lead manager

motion detectors

mobile patrol

CRM calls

display screen

LCD display

telecom device

telepresence kit

IT consulting

IT equipment

photocopy toner

ad production

asset security

security sensors

welfare services

codebase design

web services

static guarding

protective gear

network support

cloud services

radio equipment

visual monitor

safety hardware

hazard analysis

SLA management

IP networking

safety equipment

LED monitor

data services

HMI panel

broadband access

recording module

CCTV system

network hardware

security camera

IDE platform

repro paper

media buying

IT systems

IT outsourcing

patient support

cordless telecom network

ad campaign optimizer

virtual network delivery

touch display board

software troubleshooting

social care services

security infrastructure

screen sharing solution

software development

corporate security

clinical outreach

data asset handling

email marketing tool

RF communication system

marketing campaigns

enterprise data link

digital gateway services

integrated debugger

helpdesk call centre

full-stack programming

telecom message platform

conference camera

echo cancellation design

rehabilitation support

digital marketing

remote meeting equipment

fixed-line voice service

property protection

employee safety training

test harness starter kit

graphic display panel

message delivery network

wireless infrastructure

build-and-run launcher

participant control UI

speech-prompting engine

info-tech data support

caller input interpreter

help desk services

emergency safety systems

VoIP connection service

call handling services

television equipment

leased line service

database solutions

code templates library

SMTP service provider

telemarketing operations

IT data solutions

brand advertising

outbound call workflow

voice script designer

communications delivery

agile development cycles

flat-panel screen

marketing strategy

sales funnel software

community health work

computer accessories

guarding services

security services

email gateway management

system integration

bulk email delivery

software customization

call centre services

advertising consultancy

telecom traffic routing

marketing calendar tool

safety program review

safety infrastructure

packaged applications

multi-party video bridge

access control system

secure message transfer

call reporting module

wireless telecom system

message delivery service

inbound/outbound calls

computer hardware

information retrieval

corporate email hosting

office IT supplies

global internet backbone

safety installations

personal safety devices

computer peripherals

workplace safety audits

user inquiry handling

code analyzer plugin

live chat integration

cybersecurity support

IVR call routing system

email and messaging

multi-channel support

IP telephony provision

voice menu software

internet trunk service

electronic mail gateway

application maintenance

marketing communications

screen-sharing interface

site-safety equipment

safety program design

video codec optimization

video call platform

safety systems advisory

internet connectivity

DTMF response system

premises security

infrastructure security

data circuit leasing

code refactoring tool

business message server

communication apparatus

broadcast receiver

web infrastructure

VoIP conference unit

HD conferencing app

managed connectivity

digital solutions

promotional planning

enterprise software

digital transformation

call queue management

letter and data dispatch

technical support

loyalty program software

security hardware

application software

virtual meeting tool

secure meeting client

domain-specific coding

email domain service

visual interface panel

advertising services

secure email system

telecom mail linkage

business internet access

healthcare provision

webinar host tool

bug ticket processing

outbound campaign platform

on-site safety monitoring

telecom carrier operations

social assistance programs

virtual background support

hazard protection equipment

correspondence and data routing

data transmission service

telecom network operations

occupational health consulting

IT infrastructure management

health & safety inspections

mass mailing infrastructure

accident prevention services

electronic records management

industry-aligned solution delivery

version-controlled coding workflows

digital communication service

point-to-point data transfer

video conferencing system

video surveillance devices

prospect nurturing engine

telecom infrastructure management

structured data operations

broadband connectivity service

workplace hazard management

frontend interface programming

surveillance and security systems and devices

print reproduction consumables

broadband telephone service

health risk mitigation consulting

license management support

customer contact management

network voice/data service

postal-telecom network services

message distribution service

industrial hygiene advice

version patching services

real-time collaboration platform

custom interface building

digital telephony provision

email server provisioning

internet access provisioning

multi-party meeting software

workplace safety strategy

requirement-driven development

specialized backend logic

postal communication services

H&S policy implementation

integrated healthcare delivery

version control integration

enterprise data workflows

public health social services

virtual background feature

long-term software upkeep

safety management consulting

online communication platforms

promotional content manager

corporate voice-data link

end-user feature customization

video call engine programming

software package and information systems

self-service phone system

email distribution network

plugin extension interface

vertical application programming

feature request coordination

conference recording tool

occupational risk assessments

transactional email setup

application logic creation

postal-telephony integration

mail and telecom infrastructure

project scaffolding wizard

customer engagement tracker

digital information services

bespoke application design

message encryption service

bandwidth adaptive streaming

regulatory compliance advisory

contact centre operations

mail and telecom provision

telephony automation tool

security officer deployment

backend system structuring

voice communication provision

health and safety compliance

tailored software solution creation

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Framework

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk