Awarded
PLM Service Management Support
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Descriptions
1. Summary of Requirement UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st–3rd line), liaison with Dassault ....see more
Timeline
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Tender Regions
CPV Codes
72253000 - Help-desk and support services
72222300 - Information technology services
Keywords
IT operations management
system provisioning
help desk support
24/7 user assistance
system monitoring
IT lifecycle support
service request handling
IT backup services
multi-tier helpdesk
network administration
user support ticketing
incident logging system
server management
remote IT support
service desk operations
technical troubleshooting interface
infrastructure maintenance
support team coordination
issue resolution workflow
Tender Lot Details & Award Criteria
1 Tender Lots
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