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Port of Dover - Customer Experience Consultant Framework

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Descriptions

The Port wishes to procure Customer Experience Consultancy Framework to support the IGNITE programme.

Timeline

Published Date :

18th Aug 2026 Today

Deadline :

8th Jun 2026 in 25 days

Contract Start :

30th Sep 2026

Contract End :

1st Oct 2028

Tender Regions

South East

CPV Codes

73200000 - Research and development consultancy services

79342300 - Customer services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

79342320 - Customer-care services

79400000 - Business and management consultancy and related services

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Dover Harbour Board

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk