Closed
Preliminary Market Engagement (RFI) - DBS Security Operations Centre (SOC) service
Descriptions
The Disclosure and Barring Service (DBS) is progressing a major transformation of its legacy IT estate, moving to modern, Software-as-a-Service (SaaS)-based applications.
As part of this transformation, DBS intends to implement a modern, CREST accredited Security Operations Centre (SOC) service to protect and monitor its next-generation estate.
DBS has previously undertaken market engagement under the Crown Commercial Service Framework RM3764.3 - Cyber Security Services 3. That exercise helped shape our proposed approach to contracting and identified the information that potential bidders would find most useful in an Invitation to Tender (ITT) process. Feedback from that earlier engagement has been incorporated into our updated approach, which we are now seeking to test through this further round of market engagement.
This engagement will share:
• Updated draft requirements and implementation expectations
• A proposed pricing model template
• Indicative volumes for the information we have available
• Our intended contracting approach
We will also seek feedback on the potential use of a simple Competitive Flexible procedure for the procurement, and will gauge the level of market interest in the opportunity.
The objective is to ensure our requirements are aligned with market capabilities and expectations, and to refine our approach ahead of formal procurement.
Planned Market Engagement Timeline:
• Market Engagement Launch (RFI issued): 11 August 2025
• Market Engagement Close: 26 August 2025
For the avoidance of doubt, DBS does not commit to adopting the approach set out in the market engagement documentation for the subsequent procurement process.
More information about DBS and its operations can be found at: Disclosure and Barring Service - GOV.UK (www.gov.uk).
Engagement
Suppliers wishing to participate in this online market engagement should register by emailing DBSTenders@dbs.gov.uk with confirmation they are registered on Home Office Jaggaer. Suppliers who are not yet registered can do so here: https://homeoffice.app.jaggaer.com/web/login.html The market engagement event will be open for participation from 11th August 2025 until 26th August 2025 and will be conducted via Jaggaer. Please ensure you register in good time to enable your participation.
Timeline
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Tender Regions
CPV Codes
79710000 - Security services
72000000 - IT services: consulting, software development, Internet and support
48200000 - Networking, Internet and intranet software package
72500000 - Computer-related services
72212730 - Security software development services
72260000 - Software-related services
72222300 - Information technology services
Keywords
mobile patrol
IT consulting
asset security
web services
static guarding
network support
cloud services
IT asset support
IT outsourcing
IT operations management
system provisioning
help desk support
software development
cybersecurity support
system monitoring
user manual creation
corporate security
application maintenance
workstation management
IT lifecycle support
IT backup services
property protection
endpoint management
integration planning
premises security
infrastructure security
version upgrade support
help desk services
digital transformation
technical support
network services suite
training and onboarding
network administration
guarding services
security services
system integration
deployment assistance
software customization
server management
security auditing tools
access control system
service desk operations
secure coding practices
IT infrastructure management
threat detection algorithms
encryption engine development
system lifecycle administration
web connectivity platform
digital certificate handling
vulnerability scanning tools
cybersecurity programming
infrastructure maintenance
computer utility coordination
networking software package
general computing assistance
on-premise system support
software lifecycle guidance
tech writing and documentation
digital service provisioning
intrusion prevention logic
secure authentication modules
internet intranet application
platform migration services
integrated tech solutions
security officer deployment
technology operations assistance
Tender Lot Details & Award Criteria
1 Tender Lots
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