Provision of Contact Centre Services to the Legal Aid Agency
Framework
Published: 27th Mar 2026
Deadline: 27th Apr 2026
AI Tender Brief
Building maintenance and minor civil engineering works across the Lisburn and Castlereagh City Council area.
Description
The Legal Aid Agency (“LAA”) is inviting Tenders from Lot 1 (Citizen Experience) of Outsourced Services Framework (RM6295) for contracts to deliver the LAA Contact Centre Services which comprise the Defence Solicitor Call Centre (DSCC) an ....see more
Engagement
Market Engagement to be held on 15/04/2026 and will be open only for suppliers on Lot 1 (Citizen Experience) of Outsourced Services Framework (RM6295) only.
Procurement Timeline
Requirements
Key requirements
- Building maintenance services
- Minor civil engineering works
- Compliance with submission requirements
- Submission via the stated procurement process
Classification
79512000
Call centre
79342300
Customer services
79100000
Legal services
Tender Lots
View the lot information for this tender, if available.
Tender Attachments
No tender documents are currently available.
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How to Participate
Submission method
eTenders NI Portal
Deadline
27th Apr 2026
Procedure
N/A
Enquiries
Via eTendersNI Portal
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