Awarded

PROVISION OF IT STORAGE, CONFIGURATION AND LOGISTICS SERVICES (HARDWARE AS A SERVICE)

Descriptions

UKSI required a 12 month comprehensive IT Break-Fix support service for a fleet of end-user computing devices, comprising HP laptops and MacBooks of varying ages (2019-2025). The service required included device replacement, repair, secure shipping, storage, and stock management. Out of Scope was End-user support calls (handled by UKSI Service Desk); User training and International shipping. The value was below threshold and up to £40,000 for a 12 month service. A mini-competition was completed by the contracting authority with 3 known suppliers.

Timeline

Published Date :

4th Jul 2025 7 months ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

CPV Codes

Keywords

troubleshooting visit

calibration service

onsite repair support

equipment repair service

repair diagnostics

emergency repair team

maintenance contract service

component replacement service

service schedule planning

preventive maintenance program

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk