Awarded
PROVISION OF IT STORAGE, CONFIGURATION AND LOGISTICS SERVICES (HARDWARE AS A SERVICE)
Descriptions
UKSI required a 12 month comprehensive IT Break-Fix support service for a fleet of end-user computing devices, comprising HP laptops and MacBooks of varying ages (2019-2025). The service required included device replacement, repair, secure shipping, storage, and stock management. Out of Scope was End-user support calls (handled by UKSI Service Desk); User training and International shipping. The value was below threshold and up to £40,000 for a 12 month service. A mini-competition was completed by the contracting authority with 3 known suppliers.
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Tender Regions
CPV Codes
50000000 - Repair and maintenance services
Keywords
equipment repair service
preventive maintenance program
troubleshooting visit
onsite repair support
maintenance contract service
repair diagnostics
component replacement service
service schedule planning
emergency repair team
calibration service
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
