Awarded
Provision of Network Support Services
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Descriptions
Cardiff and Vale College are looking to outsource their IT Services Department.The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile devicemanagement and printing.It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money.The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems.
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
72700000 - Computer network services
72611000 - Technical computer support services
72541000 - Computer expansion services
72590000 - Computer-related professional services
72500000 - Computer-related services
72600000 - Computer support and consultancy services
72540000 - Computer upgrade services
72610000 - Computer support services
72514000 - Computer facilities management services
80533100 - Computer training services
72510000 - Computer-related management services
Keywords
coding workshops
IT training
desktop aid
systems aid
IT asset support
LAN/WAN setup
network service routing
hardware enhancement
IT support consulting
systems assistance
client-computer support
tailored IT solutions
user support solutions
IP routing services
data entry instruction
IT expert consultancy
helpdesk coordination
IT support services
network configuration
workstation management
cybersecurity basics
data room supervision
technical IT consultancy
endpoint management
IT technical help
digital workflow control
software education
help desk services
low-level OS support
remote support services
technical assistance
infrastructure support
application usage
system refresh solutions
rack system control
system troubleshooting
network traffic control
performance scale-out
tech advisory services
computing assistance
connectivity solutions
network architecture
IT hardware housing
hybrid support services
computer literacy
specialist IT services
digital tools training
computing guidance
technology renewal support
tech strategy facilitation
expansion module installation
productivity software skills
enterprise network integration
energy-efficient infrastructure oversight
system redundancy assurance
capacity improvement assistance
technical incident resolution
capacity expansion management
technical systems advisory
system scalability enhancement
climate-controlled hosting
system optimization services
software crash resolution
centralized IT monitoring
system lifecycle administration
hardware-level diagnostics
upgrade integration services
computing profession services
computer utility coordination
device compatibility resolution
hardware revision services
general computing assistance
computing upgrade coordination
on-premise system support
surveillance of computing environments
computer project expertise
power backup coordination
IT performance supervision
professional tech consultation
digital professional support
peripheral integration support
secure communication infrastructure
service desk implementation
data transmission support
system extension projects
component retrofit planning
wireless network deployment
computer asset management
technical configuration help
infrastructure growth planning
uptime assurance services
digital service provisioning
specialized IT assistance
managed support frameworks
cabling layout maintenance
professional technology support
critical failure response
operational support advisory
technology troubleshooting consultancy
infrastructure lifecycle control
advanced system troubleshooting
performance boosting services
lifecycle upgrade management
hardware lifecycle tracking
hardware augmentation solutions
upgrade module deployment
system operations training
integrated tech solutions
enterprise compute growth
technology operations assistance
Workflows
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Buyer Information
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