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Provision of Project Helpline and Community Engagement Support Services.
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Descriptions
Provision of Project Helpline and Community Engagement Support Services including:a) Management of project free-phone helpline for customers who have any questions in relation to Thames Tideway Tunnel Project; andb) Management and provision of secret ....see more
Timeline
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Tender Regions
CPV Codes
48612000 - Database-management system
79512000 - Call centre
75200000 - Provision of services to the community
79421000 - Project-management services other than for construction work
75100000 - Administration services
Keywords
CRM calls
project control
project planning
DBMS platform
inbound/outbound calls
user privilege control
project oversight
database audit logs
multi-channel support
helpdesk call centre
client-server database
public office operations
state agency support
schema versioning tool
program coordination
bureaucratic services
data integrity module
institutional oversight
replication manager
civic engagement support
+30 more
Workflows
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