Awarded

Provision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software system

Descriptions

Provision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software systemsee more

Timeline

Published Date :

11th Jan 2026 2 months ago

Deadline :

N/A

Contract Start :

28th Nov 2025

Contract End :

N/A

Keywords

IT consulting

desktop aid

web services

network support

cloud services

SLA management

IT outsourcing

client-computer support

tech assistance packages

user inquiry handling

software troubleshooting

user support solutions

software development

cybersecurity support

platform support modules

IT support services

application maintenance

full-cycle IT support

managed systems support

IT technical help

server uptime monitoring

help desk services

digital transformation

low-level OS support

remote support services

technical assistance

technical support

infrastructure support

OS assistance services

system troubleshooting

computing assistance

system integration

software customization

IT support framework

user support coverage

bug ticket processing

technical incident resolution

system optimization services

IT infrastructure management

software crash resolution

hardware-level diagnostics

license management support

infrastructure maintenance

device compatibility resolution

version patching services

end-to-end system services

infrastructure troubleshooting

long-term software upkeep

remote diagnostics services

feature request coordination

technical configuration help

critical failure response

software maintenance workflows

advanced system troubleshooting

integrated system operations

reactive and proactive IT services

patch application support

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Awarded

Procedure :

open

Suitable for SME :

No

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk