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Residential Care Homes Digital Social Care Records System
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Descriptions
The London Borough of Waltham Forest seeks to procure a Digital Social Care Records (DSCR) system to replace paper-based records and improve governance, compliance, and care quality across its in-house services. The system will support three CQC-registered Residential Care Homes: George Mason Lodge, Mapleton Road, and Alliston House. These homes provide 24-hour support for personal care needs such as bathing, dressing, and meals. Each facility is registered and regularly inspected by the Care Quality Commission (CQC). The homes aim to offer safe, comfortable environments for older adults, with staff available to assist residents and ensure high standards of care and wellbeing. The homes are registered for people over the age of 65 and for service users living with dementia. The DSCR system must enable accurate, timely, and secure recording of care activities, support regulatory compliance, and enhance operational efficiency.
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Keywords
IT consulting
welfare services
web services
network support
cloud services
IT outsourcing
patient support
social care services
software development
cybersecurity support
clinical outreach
application maintenance
rehabilitation support
help desk services
digital transformation
technical support
community health work
system integration
software customization
healthcare provision
social assistance programs
IT infrastructure management
integrated healthcare delivery
public health social services
Tender Lot Details & Award Criteria
1 Tender Lots
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