Awarded
RFQ for the provision of Referral Management System & Services
Descriptions
Seetec is seeking to establish an Agreement for customer referral management software to support the organisation in the delivery of its Multiply contract which is a project funded by the UK Government through the UK Shared Prosperity Fund. This is led and managed by Seetec. This project offers support to people who need to improve their numeracy skills, including those with disabilities and with a focus on geographies underserved by existing provision. 75 volunteer champions will be recruited to engage others onto the project where they will receive a numeracy assessment and be referred to courses with further education providers. ("The Agreement") Seetec has secured funding to deliver 'Cornwall Counts', the Multiply project, as part of the Cornwall Good Growth agenda. Seetec is seeking a supplier to provide customer referral management software and support for this project. The software will enable Seetec and its partner organisations to record participants' details and refer them to other numeracy providers. The software will be able to record outputs in real time related to participant demographics (incl. but not limited to geography, disability status), referral number, referral source and distance travelled assessment Further details, including how to submit a response, can be found in the attached 'RFQ Seetec -RefMS services v3' Word document
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Tender Regions
CPV Codes
48219300 - Administration software package
48611000 - Database software package
48445000 - Customer Relation Management software package
48333000 - Contact management software package
Keywords
administration software package
system admin tool
network management application
administrative control suite
address book software
client database manager
lead tracking system
interaction history tool
contact tagging engine
relationship mapping software
CRM light interface
duplicate detection module
email integration tool
contact import/export utility
CRM platform
lead nurturing tool
customer profiling engine
sales pipeline tracker
opportunity management system
client interaction log
marketing automation suite
customer dashboard UI
contact segmentation tool
customer feedback analyzer
relational DB engine
SQL query processor
database schema designer
indexing optimizer
backup/recovery manager
ACID transaction handler
data export tool
performance tuner
data migration utility
stored-procedure editor
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
