Awarded
RFQ for the provision of Referral Management System & Services
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Descriptions
Seetec is seeking to establish an Agreement for customer referral management software to support the organisation in the delivery of its Multiply contract which is a project funded by the UK Government through the UK Shared Prosperity Fund. This is led and managed by Seetec. This project offers support to people who need to improve their numeracy skills, including those with disabilities and with a focus on geographies underserved by existing provision. 75 volunteer champions will be recruited to engage others onto the project where they will receive a numeracy assessment and be referred to courses with further education providers. ("The Agreement") Seetec has secured funding to deliver 'Cornwall Counts', the Multiply project, as part of the Cornwall Good Growth agenda. Seetec is seeking a supplier to provide customer referral management software and support for this project. The software will enable Seetec and its partner organisations to record participants' details and refer them to other numeracy providers. The software will be able to record outputs in real time related to participant demographics (incl. but not limited to geography, disability status), referral number, referral source and distance travelled assessment Further details, including how to submit a response, can be found in the attached 'RFQ Seetec -RefMS services v3' Word document
Timeline
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Tender Regions
CPV Codes
48219300 - Administration software package
48611000 - Database software package
48445000 - Customer Relation Management software package
48333000 - Contact management software package
Keywords
data export tool
CRM platform
lead nurturing tool
ACID transaction handler
interaction history tool
stored-procedure editor
client database manager
client interaction log
email integration tool
indexing optimizer
data migration utility
performance tuner
database schema designer
address book software
system admin tool
lead tracking system
SQL query processor
customer dashboard UI
backup/recovery manager
sales pipeline tracker
CRM light interface
relational DB engine
contact tagging engine
administration software package
administrative control suite
network management application
customer feedback analyzer
opportunity management system
marketing automation suite
relationship mapping software
contact segmentation tool
duplicate detection module
customer profiling engine
contact import/export utility
Workflows
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Details
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Buyer Information
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