Closed
SCW — Contract for the Provision of General Practice IT Support Services (722) — Market Engagement
Descriptions
NHS South Central and West Commissioning Support Unit (SCW) (the commissioner) wishes to commission flexible and scalable primary care technical support services on behalf of our current and future clinical commissioning group (CCG) customers, to provide all aspects of information technology technical support services (ITS) to their primary care general practices.This PIN notice is to inform the market of the upcoming tender opportunity.The service specification will be aligned to the GP IT Services 2016-18 operating model ‘Securing Excellence in GP IT Services’ and the GP IT operating model addendum. Suppliers must adhere to the service standards as defined in the GP IT operating model and addendum and all updates or amendments to or successor(s) to the model.The contract is due to begin on 1.4.2020 and will be for an initial contract term of 3 years, with the option to extend by a further two 12 month periods (3+1+1).
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Tender Regions
CPV Codes
72611000 - Technical computer support services
72600000 - Computer support and consultancy services
Keywords
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
IT technical help
advanced system troubleshooting
hardware-level diagnostics
software crash resolution
infrastructure support
critical failure response
system optimization services
technical configuration help
low-level OS support
device compatibility resolution
Tender Lot Details
2 Tender Lots
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Buyer Information
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Possible Competitors
1 Possible Competitors