Closed

Service Desk Professional Support Service

Descriptions

Support in the end-to-end design and implementation of a new service desk arrangement. This will initially require a discovery piece of work, to understand how we currently work, the support we provide, and the requirements of our wider organisation.

Timeline

Published Date :

13th Aug 2025 in a 5 days

Published Date :

2nd Sep 2025 5 months ago

Deadline :

3rd Oct 2025 4 months ago

Contract Start :

2nd Dec 2025

Contract End :

1st Dec 2026

Keywords

systems aid

IT support consulting

systems assistance

technical IT consultancy

tech advisory services

hybrid support services

computing guidance

professional tech consultation

operational support advisory

technology troubleshooting consultancy

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk