Awarded
SHG — Out of Hours Emergency Call Handling Services.
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Descriptions
Symphony Housing Group are seeking expressions of interest from suitably experienced and qualified candidates to provide Out of Hours Emergency Call Handling Services for Repairs and Anti-Social Behaviour (ASB) for over 30 000 properties across the Group.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
79512000 - Call centre
79511000 - Telephone operator services
Keywords
CRM calls
call routing
telephony relay
PBX handling
inbound/outbound calls
telephony operator
call transfer services
multi-channel support
helpdesk call centre
call handling services
call queue management
telemarketing operations
operator-managed calls
switchboard operations
call centre services
phone shift operations
manual telephone assistance
customer contact management
telephone operator services
contact centre operations
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
Buyer Information
Name :
