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Telephony Contact Centre System Replacement - South Norfolk District Council and Broadland District Council
Descriptions
You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service’s (CCS) procurement framework RM3808 Lot 4. The contract will be awarded in accordance with the framework documentation.
Timeline
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Tender Regions
CPV Codes
64210000 - Telephone and data transmission services
79511000 - Telephone operator services
Keywords
fixed-line voice service
business internet access
enterprise data link
digital telephony provision
VoIP connection service
data circuit leasing
broadband telephone service
point-to-point data transfer
internet trunk service
corporate voice-data link
telephone operator services
switchboard operations
call routing
telephony operator
PBX handling
manual telephone assistance
operator-managed calls
telephony relay
call transfer services
phone shift operations
Tender Lot Details
2 Tender Lots
Workflows
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Details
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Buyer Information
Procurement contact
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Possible Competitors
1 Possible Competitors
