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The Provision of Call Centre Support Services (UoB) 2026

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Descriptions

The Provision of Call Centre Support Services for the University of Bedfordshire 2026see more

Timeline

Published Date :

15th Apr 2026 Yesterday

Deadline :

18th May 2026 in 1 months

Contract Start :

16th Aug 2026

Contract End :

16th Aug 2029

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands Ireland Wales Scotland Northern Ireland London

CPV Codes

79512000 - Call centre

Keywords

CRM calls

inbound/outbound calls

multi-channel support

helpdesk call centre

call handling services

call queue management

telemarketing operations

call centre services

customer contact management

contact centre operations

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Central Bedfordshire Council

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk