Awarded
UK Access Market End to End Quality of Service Survey.
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Descriptions
A provider of services to enable Royal Mail Group to measure and report on delivering quality of service performance for the UK postal Access Market. In this context Access is where mail is collected by one postal operator who then accesses Royal Mail's delivery network for the mail to be delivered to the final recipiant. All postal operators in the UK are licensed by Ofcom to handle postal items and Access is the main form of competition in the UK at present. The service will include, but will not be limited to, measuring and reporting on the end to end services (from poster to letter box).
Timeline
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Tender Regions
CPV Codes
79310000 - Market research services
79311300 - Survey analysis services
Keywords
data modeling
focus groups
survey analysis
brand research
product testing
market surveys
results evaluation
quantitative analysis
market trend analysis
consumer research
competitive analysis
market research services
survey data analytics
data interpretation
consumer insights
respondent data processing
survey findings synthesis
analysis of survey outcomes
statistical survey reporting
market segmentation studies
Workflows
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