UKSBS PR18079 Business Support Helpline

Descriptions

UK Shared Business Services Ltd (UKSBS) on behalf of the Department for Business, Energy and Industrial Strategy (BEIS) are considering procuring a range of business support services for primarily Small and Medium Enterprises (SMEs) in England, consisting of the following:— a multi-channel business support service through which businesses can access bespoke advice (this will include advice via telephone and digital channels including web-chat, e-mail and social media, but not face-to-face support),— a database (“Knowledge Bank”) of business support schemes and advice in England to support service delivery, service delivery by partners, and content for online business support tools.The services are an integral part of the Government’s vision for business support as set out in the Industrial Strategy (www.gov.uk/government/publications/industrial-strategy-building-a-britain-fit-for-the-future, p90). This PIN is being issued for information only.