Open

Unified Customer Relationship Management System and Contact Centre Platform

Descriptions

Not a call for Competition Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform.LCRCA would be interested in ....see more

Engagement

DN827315 - PME submissions must be via the Chest Portal. nIf the expression of interest section does not allow you to upload the document please submit via the messaging centre.

Timeline

Published Date :

27th Aug 2026 Today

Deadline :

8th Jun 2026 in 25 days

Contract Start :

2nd Nov 2026

Contract End :

31st Oct 2031

Tender Regions

North West

CPV Codes

32543000 - Telephone switchboards

48445000 - Customer Relation Management software package

72000000 - IT services: consulting, software development, Internet and support

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

LCRCA

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk