Closed
Vital Services Customer Experience Portal
Descriptions
BWC Management Services Ltd (a company wholly owned by BWC NHSFT and forms part of the Birmingham Women's and Children's Group of organisations) wishes to engage with suppliers interested in its requirement for a customer experience and helpdesk Por ....see more
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
72253000 - Help-desk and support services
72267100 - Maintenance of information technology software
48421000 - Facilities management software package
79993000 - Building and facilities management services
72514000 - Computer facilities management services
Keywords
HVAC oversight
system updates
patch management
premises upkeep
site management
IT systems
facility operation
property supervision
building maintenance
facilities management
inspection checklist app
24/7 user assistance
software servicing
data room supervision
service request handling
IT software maintenance
utility management
maintenance cost tracker
digital solutions
enterprise software
IT system support
application software
application upkeep
building access log
multi-tier helpdesk
rack system control
room booking manager
IT hardware housing
user support ticketing
incident logging system
remote IT support
ongoing software care
packaged applications
corrective maintenance
preventive maintenance
service ticket management
technical troubleshooting interface
energy-efficient infrastructure oversight
system redundancy assurance
maintenance request portal
climate-controlled hosting
asset relocation software
infrastructure maintenance
software error resolution
support team coordination
surveillance of computing environments
power backup coordination
facility condition monitoring
software package and information systems
workorder automation tool
issue resolution workflow
building services coordination
uptime assurance services
cabling layout maintenance
preventive maintenance scheduler
Workflows
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Details
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Buyer Information
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