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Voice of the Customer - Survey Provider

Descriptions

Voice of the Customer Services Livv Housing Group is a registered provider of social housing, predominantly in Knowsley, managing approximately 13,000 homes and serving around 20,000 customers across a range of tenures and housing types. Our purpose ....see more

Engagement

PURPOSE OF ENGAGEMENT • Understand the current market for Voice of the Customer and customer insight solutions. • Explore developments in customer feedback, sentiment analysis, customer experience measurement and benchmarking capabilities. • ....see more

Timeline

Published Date :

4th Aug 2026 Yesterday

Deadline :

8th Jun 2026 in 25 days

Contract Start :

1st Mar 2027

Contract End :

28th Feb 2029

Tender Regions

North West

CPV Codes

79311000 - Survey services

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Livv Housing Group

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk