VT/AJ/Supply, Installation and Maintenance of Ticket Vending Machines.

Descriptions

Supply, Installation and Maintenance of Ticket Vending Machines for Virgin Trains.Virgin Trains (VT) has a Franchise Committed Obligation (FCO) to replenish its fleet of Ticket Vending Machines (TVMs). This Major Project will see us order and install in the region of 130 TVMs.The TVMs are required to provide sufficient retail / Ticket on Departure (TOD) collection capacity until at least 2017, and will include both cash/card and card-only models. As a result of this project, the majority of our managed stations will offer at least one cash/card TVM, thereby supporting / enabling customers making cash purchases to migrate from our Ticket Offices.The TVMs will be fully RSP-accredited / compliant, support our Nectar offer from installation and will be fully maintained and supported by the manufacturer.We are keen to enhance the customer experience and make travelling by train as easy as possible. This project will therefore look to make tickets available to customers in more locations and to make more cash/card machines available whilst supporting new technologies like contactless card payments. This will also reduce the amount of time that customers will need to queue to purchase tickets in the busiest periods.