Closed

Consumer and Travel Trade Claims Handling

Descriptions

Provision of services needed in the event of an ATOL crisis — including consumer and travel claims management, call center facility.

Timeline

Published Date :

26th May 2020 5 years ago

Deadline :

22nd May 2021 4 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

UK

CPV Codes

79512000 - Call centre

Keywords

call centre services

contact centre operations

inbound/outbound calls

customer contact management

call handling services

multi-channel support

telemarketing operations

helpdesk call centre

call queue management

CRM calls

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Procedure :

Not applicable

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors