Closed
Management Services Agreement relating to the Operation and Management of Administrative and Municipal Telecommunications Networks
Descriptions
CYC is seeking to engage a strategic technology delivery partner which will provide a managed service agreement (MSA) encompassing connectivity, covering voice, data, LAN and WAN networks. In terms of the WAN, dark fibre replacement connectivity procurement will be through another contract, but the MSA contract will have the responsibility for managing the active network on the dark fibre and for liaising with the dark fibre provider to resolve and remedy issues within the contracted SLA period. The MSA provider will act on behalf of the Authority to manage this dark fibre operationally including monitoring SLA.
Timeline
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Keywords
data transmission service
voice communication provision
telecom network operations
broadband connectivity service
telecom infrastructure management
IP telephony provision
leased line service
telecom carrier operations
network voice/data service
telecom traffic routing
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
