Closed
RfI - Customer Contact Billing and Collection Services (CBC) Renewal Programme
Descriptions
Before launching a procurement procedure to replace existing services and solutions currently supporting channels, customer contact, billing and debt management, NI Water is conducting a formal Pre-Market Engagement (PME) exercise. At a summary level this is intended to inform the marketplace of NI Water’s current position, needs, target outcomes, and thoughts around procurement approach as well as engage with solution vendors and integrators to inform NI Water in support of developing requirements, Target Operating Model, procurement strategy and business case.
Timeline
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Tender Regions
CPV Codes
72800000 - Computer audit and testing services
72700000 - Computer network services
72400000 - Internet services
72000000 - IT services: consulting, software development, Internet and support
72220000 - Systems and technical consultancy services
72300000 - Data services
72100000 - Hardware consultancy services
72590000 - Computer-related professional services
72900000 - Computer back-up and catalogue conversion services
72500000 - Computer-related services
72600000 - Computer support and consultancy services
72540000 - Computer upgrade services
72240000 - Systems analysis and programming services
72250000 - System and support services
72210000 - Programming services of packaged software products
72260000 - Software-related services
72230000 - Custom software development services
72510000 - Computer-related management services
Keywords
packaged software customization
third‑party software adaptation
technical requirement definition
tailored software solution creation
end-user feature customization
requirement-driven development
vertical application programming
industry-aligned solution delivery
functional specification drafting
software architecture modeling
technical feasibility assessment
programming language implementation
reactive and proactive IT services
tech writing and documentation
online communication platforms
system lifecycle administration
technology operations assistance
infrastructure lifecycle control
capacity improvement assistance
computing upgrade coordination
professional technology support
technology troubleshooting consultancy
professional tech consultation
secure communication infrastructure
enterprise network integration
Workflows
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Details
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Possible Competitors
1 Possible Competitors
