Closed

Out of Hours Customer Commnication

Descriptions

The provision of a customer communication service to answer customers when Stonewater's Customer Contact Center is closed. This includes the answering of customer phone calls that are diverted from Stonewater's Contact line to the Service Provider. I ....see more

Timeline

Published Date :

5th Jul 2021 4 years ago

Deadline :

31st Jul 2021 4 years ago

Contract Start :

15th Mar 2022

Contract End :

1st Apr 2026

Tender Regions

CPV Codes

Keywords

phone support

call answering

message taking

switchboard services

receptionist answering

incoming call handling

call center answering

call screening services

hotline management

telephone-answering services

Let’s Get you Started ✍

Get to see all tender details more briefly

Already have an account ?

Workflows

Status :

Closed

Procedure :

Restricted

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk