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Refit Phase 1 - Cardiff and Vale Univresity Health Board (CVUHB)

Buyer : Re:fit Cymru

location icon Wales
tag icon N/A
No of lots : N/A
Tender Id : 0310180045
Type of Contract : PIN
Published : 3rd Oct 2018
Deadline : N/A
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Descriptions

Please note that to respond to this Speculative Notice, suppliers must complete the attached supplier ‘registration of interest’ questionnaire and email to refitcymru@gepenv.co.uk by the date advised in this notice being 19th October 2018.Re;fit ....

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Aberystwyth Univrsity Cwrt Mawr K replacment of boilers

Buyer : Aberystwyth University

location icon Wales
tag icon N/A
No of lots : N/A
Tender Id : 1504160189
Type of Contract : PIN
Published : 15th Apr 2016
Deadline : N/A
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Descriptions

This project comprises the removal of the existing boiler and hot water plant at Cwrt Mawr K, Penglais Campus, Aberystwyth University replacing with new boiler and hot water plant, including modifications to associated services.Cwrt Mawr K is a 3 sto ....

Awarded

DWP Secure Card Payment Service, Outbound Calls and Self-Serve IVR Service

Buyer : Department for Work and Pensions

location icon Channel Islands+ 14 more
tag icon £10.81M
No of lots : N/A
Tender Id : 0111240309
Published : 1st Nov 2024

Descriptions

A PCI Solution is to ensure that cardholder data is protected and secured when handled within DWP and to ensure compliance against PCI DSS and contribute to securing cardholder data for GDPR purposes.

Awarded

RES/IT - Intelligent IVR Solution Citizens Service Centre (Channel Shift project ....

Buyer : Bristol City Council

location icon Any region
tag icon £920K
No of lots : N/A
Tender Id : 1609240242
Published : 16th Sep 2024

Descriptions

The channel shift project (part of the wider Digital Transformation Programme) is looking to procure an intelligent IVR solution. The main objective of this project is to reduce contact into the Citizen Service Centre and reduce its operating costs. ....

Awarded

National Careers Service IVR/Webchat

Buyer : Department for Education

location icon North West+ 14 more
tag icon £1.65M
No of lots : N/A
Tender Id : 1507240103
Published : 15th Jul 2024

Descriptions

Cloud Software service which is for providing support for the National Careers Service with AI enabled Telephony and Chatbot services.

Awarded

GB-Glasgow: IVR Review Services

Buyer : student loans company limited

location icon Scotland
tag icon N/A
No of lots : N/A
Tender Id : 1303240223
Published : 13th Mar 2024

Descriptions

The service will include drafting new scripts, incorporating IVR best practice to enhance the flow of calls through the IVR, supporting SLC's aim to positively encourage customers to self-serve, reduce unwanted abandons and ensure callers are routed ....

Awarded

GB-Norwich: IVR and on hold information

Buyer : flagship housing group

location icon East of England
tag icon N/A
No of lots : N/A
Tender Id : 1209230150
Published : 12th Sep 2023

Descriptions

To design and provide IVR and on hold information on the main telephony systems.

Awarded

IVR Payment System

Buyer : kent county council

location icon UK
tag icon N/A
No of lots : N/A
Tender Id : 2411220188
Published : 24th Nov 2022

Descriptions

The payment card industry (PCI) has data security standards (DSS) to safeguard credit card and cardholder data against breech and other forms of unauthorised access. KCC telephony payments must be PCI compliant and therefore not record the customer c ....

Awarded

Fixed Line Voting; IVR & MSDC

Buyer : The British Broadcasting Corporation (BBC)

location icon Wales
tag icon N/A
No of lots : 1
Tender Id : 2809220359
Published : 28th Sep 2022

Descriptions

The BBC is looking for suppliers to provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR), mobile short dial codes (MDSCs), or live call-handling. These will be eit ....

Awarded

21P014 - SMS and IVR Managed Services Multi Party Framework

Buyer : Raidió Teilifís Éireann ( RTÉ )

location icon Ireland
tag icon N/A
No of lots : 1
Tender Id : 3007210915
Published : 4th Apr 2022

Descriptions

RTÉ Commercial operates and manages telecoms-related interactive services on behalf of RTÉ and is now seeking to select one or more preferred service providers for the provision of high volume SMS and/or IVR services, across a variety of media plat ....

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