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Refit Phase 1 - Cardiff and Vale Univresity Health Board (CVUHB)
Buyer : Re:fit Cymru
Please note that to respond to this Speculative Notice, suppliers must complete the attached supplier ‘registration of interest’ questionnaire and email to refitcymru@gepenv.co.uk by the date advised in this notice being 19th October 2018.Re;fit ....
Aberystwyth Univrsity Cwrt Mawr K replacment of boilers
Buyer : Aberystwyth University
This project comprises the removal of the existing boiler and hot water plant at Cwrt Mawr K, Penglais Campus, Aberystwyth University replacing with new boiler and hot water plant, including modifications to associated services.Cwrt Mawr K is a 3 sto ....
DWP Secure Card Payment Service, Outbound Calls and Self-Serve IVR Service
Buyer : Department for Work and Pensions
A PCI Solution is to ensure that cardholder data is protected and secured when handled within DWP and to ensure compliance against PCI DSS and contribute to securing cardholder data for GDPR purposes.
RES/IT - Intelligent IVR Solution Citizens Service Centre (Channel Shift project ....
Buyer : Bristol City Council
The channel shift project (part of the wider Digital Transformation Programme) is looking to procure an intelligent IVR solution. The main objective of this project is to reduce contact into the Citizen Service Centre and reduce its operating costs. ....
Cloud Software service which is for providing support for the National Careers Service with AI enabled Telephony and Chatbot services.
GB-Glasgow: IVR Review Services
Buyer : student loans company limited
The service will include drafting new scripts, incorporating IVR best practice to enhance the flow of calls through the IVR, supporting SLC's aim to positively encourage customers to self-serve, reduce unwanted abandons and ensure callers are routed ....
GB-Norwich: IVR and on hold information
Buyer : flagship housing group
To design and provide IVR and on hold information on the main telephony systems.
The payment card industry (PCI) has data security standards (DSS) to safeguard credit card and cardholder data against breech and other forms of unauthorised access. KCC telephony payments must be PCI compliant and therefore not record the customer c ....
Buyer : The British Broadcasting Corporation (BBC)
The BBC is looking for suppliers to provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR), mobile short dial codes (MDSCs), or live call-handling. These will be eit ....
21P014 - SMS and IVR Managed Services Multi Party Framework
Buyer : Raidió Teilifís Éireann ( RTÉ )
RTÉ Commercial operates and manages telecoms-related interactive services on behalf of RTÉ and is now seeking to select one or more preferred service providers for the provision of high volume SMS and/or IVR services, across a variety of media plat ....
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