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ITT – Open Procedure for provision of Home Energy Scotland Advice Centre Services Lots 1-5
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Descriptions
Energy Saving Trust is procuring an opportunity for Tenderers to operate and manage five Home Energy Scotland advice centres to provide free, expert, impartial, highly tailored advice to householders and other customers on affordable warmth, sustaina ....See More
Timeline
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Tender Regions
CPV Codes
79512000 - Call centre
Keywords
CRM calls
inbound/outbound calls
multi-channel support
helpdesk call centre
call handling services
call queue management
telemarketing operations
call centre services
customer contact management
contact centre operations
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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Details
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