Open Closing in a 2 months

Provision of Home Energy Scotland Advice Centre Services

Descriptions

Energy Saving Trust wishes to appoint contractors to operate and manage each of the five regional advice centres of the Home Energy Scotland (HES) advice network covering the Highlands and Islands, North East, South East, South West, Strathclyde and ....see more

Timeline

Published Date :

9th Jun 2025 9 months ago

Deadline :

9th Jun 2026 in a 2 months

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Scotland

CPV Codes

79512000 - Call centre

Keywords

CRM calls

inbound/outbound calls

multi-channel support

helpdesk call centre

call handling services

call queue management

telemarketing operations

call centre services

customer contact management

contact centre operations

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Energy Saving Trust

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk