Closed

Provision of NHS Friends and Family Test Solution

Descriptions

The Authority is seeking a provider to deliver an NHS Friends and Family Test (FFT) patient experience feedback solution. The FFT project aims to procure a modern, NHS‑compliant and innovative system that enables enhanced digital and multi‑channe ....see more

Engagement

The Contracting Authority carried out limited and informal preliminary market engagement with suppliers to understand current market capability, explore innovation, and assess overall market capacity. Participation in this engagement does not confer ....see more

Timeline

Published Date :

9th Feb 2026 5 months ago

Deadline :

8th Jun 2026 in 25 days

Contract Start :

4th May 2026

Contract End :

4th May 2029

Closed Tender :

Provision of NHS Friends and Family Test Solution

Published Date :

9th Feb 2026

Awarded Tender :

Friends and Family Test (FFT)

Published Date :

20th Jul 2026

Tender Regions

East Midlands East of England London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire and The Humber

CPV Codes

64212100 - Short Message Service (SMS) services

79311100 - Survey design services

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Lewisham and Greenwich NHS Trust

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk