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Provision of Wellbeing and Support Services for Individuals Involved in Fitness to Practise and Hearings Processes
Descriptions
We are seeking a supplier to provide a comprehensive advice, support, signposting, and counselling service for individuals involved in Social Care Wales' fitness to practise and hearings processes. This includes registered workers under investigation, their families, applicants or registrants referred to case conferences or hearings, complainants, witnesses, whistleblowers, and independent panel members. The service aims to safeguard wellbeing and offer appropriate support throughout these challenging and sensitive procedures.
The Supplier will be responsible for delivering a comprehensive and flexible Wellbeing Assistance Programme to support individuals involved in Social Care Wales' fitness to practise and hearings processes.
The programme aims to:
- Provide a high-quality, accessible, and bilingual support services that promote wellbeing and resilience.
- Ensure timely and effective interventions for individuals requiring counselling, information, or guidance.
- Deliver services that comply with Welsh Government standards for equality, accessibility, and language.
The objectives of the programme are to:
- Offer a comprehensive range of support services, including counselling and information, tailored to diverse needs.
- Ensure services are fully bilingual (Welsh and English) and meet accessibility standards for all users.
- Maintain robust qualifications, accreditations, and ongoing training for staff delivering the programme.
Engagement
We will be holding a preliminary market engagement sessions via MS Teams on: 14:00, Monday 1 December 2025 The sessions will be hosted by project lead/s Elin Harris and Lowri Jones, and a member of the Procurement team. The sessions will begin with a presentation outlining the requirements, following which an opportunity for questions and answers will follow. The sessions will be recorded and uploaded against this notice on Sell2Wales. If you are interested in joining a preliminary market engagement session, please email procurement@socialcare.wales advising the tender title who will be joining. Following the sessions the Sell2Wales question and answer portal will be live for a following 4 working days up until 5 December 2025.
Timeline
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Tender Regions
CPV Codes
85312300 - Guidance and counselling services
85312320 - Counselling services
85312500 - Rehabilitation services
Keywords
life coaching
therapy support
mental-health guidance
physical rehabilitation
mentorship programmes
community rehab services
clinical recovery
educational guidance
substance misuse support
mental-health therapy
occupational rehab
psychological support
post illness recovery
social welfare provision
crisis intervention
relationship counselling
therapeutic programs
patient rehabilitation
grief counselling
career counselling
therapeutic advice
addiction therapy
personal care services
professional advisory
behavioural counselling
personal guidance
emotional well-being sessions
mental health rehabilitation
family planning counselling
substance misuse counselling
public engagement programs
stress management support
community support services
psychological counselling
Tender Lot Details & Award Criteria
1 Tender Lots
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