Public Services Ombudsman for Wales — Ombwdsmon Gwasanaethau Cyhoeddus Cymru tenders

The Ombudsman is inviting tenders for the provision of Telephony and call centre services tailored to the needs of the office.The focus of the service will be to provide a telephony service that:•is easy to navigate for PSOW service users who call ....

The Ombudsman is inviting tenders for the provision of its website.See attached documents.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Se ....

The Ombudsman is inviting tenders for the provision of political monitoring service tailored to the needs of the office.The focus of the service will be on:•the Welsh Parliament and Welsh Government•the parties represented in the Welsh Parliament ....

The Ombudsman has three specific roles. The first is to consider complaints about public service providers in Wales; the second is to consider complaints that members of local authorities have broken the Code of Conduct; the third is to set complaint ....

The Ombudsman is inviting tenders for the provision of People Management software. PSOW currently uses separate software for the following tasks/functions:• Time keeping (clocking in and out, requesting annual/flexi leave)• Employee HR records (i ....

The Public Services Ombudsman for Wales is inviting tenders for the provision of an Independent Review Service for Customer Complaints (IRSCC). The successful tenderer will independently review service user complaints about the service PSOW has provi ....

2.3The Public Services Ombudsman for Wales is seeking to appoint an IT support provider that will be responsible for:•Ensuring that the Ombudsman IT systems and IT devices authorised to connect to PSOW on premise servers e.g. individual PSOW Issued ....

Cyflwyno gwasanaeth Archwilio Mewnol i Comisiynydd Plant, Comisiynydd Cenedlaethau’r Dyfodol, Comisiynydd Pobl Hŷn, Comisiynydd y Gymraeg ac Ombwdsmon Gwasanaethau Cyhoeddus Cymru. Dylai ddarparu, mewn modd economaidd, effeithlon ac amserol:• ba ....

Delivery of an Internal Audit service to The Children’s Commissioner, Future Generations Commissioner, Older People’s Commissioner, Welsh Language Commissioner and Public Services Ombudsman for Wales.

Delivery of an internal audit service to the Children’s Commissioner, Future Generations Commissioner, Older People’s Commissioner, Welsh Language Commissioner and Public Services Ombudsman for Wales.